Google Play Store often faces some errors, which keep popping up time and time again. One such error code is 940, which normally arises when the Play Store is unable to download the application for you. This error can arise due to various reasons, including your Phone running out of space or the Play Store application malfunctioning itself. Whenever you face this error, you will see a message on your screen as
“[App Name] can’t be downloaded. Try again, and if the problem continues, get help troubleshooting. (Error code: 940)”
If you are facing Error Code 940, you need to fix it to download any application from the Google Play Store. Don’t worry; you can fix these issues in a variety of ways. This article will tell you some of the most popular fixes to get rid of this error code.
Different Ways to Fix the Error Code 940
If you are unable to download or update any app from Google Play Store, follow the below methods to fix this issue. Start with the first one, and move to the others if your problem is not solved.
Method#1: Reboot your Device
This is the simplest way to resolve the issue, as sometimes turning off your device and turning it on can help you to fix the Error Code 940. The rebooting of your device is restarting Google Play and the entire operating system, which clean the junk files and refreshes the Wi-Fi, RAM, CPU, and more. So, restart your Phone and try to reinstall the apps.
Method#2: Log out and log back into your Google account
This is another simplest way to resolve the issue as it’s clear all the preferences and adjustments made by your Google account to your device. Follow the below steps.
- Go to the Settings>Accounts> and Google.
- Tap on it and then tap on Remove Account.
- Restart your device and sign back into your Google account.
Method#3: Clear the Data and Cache Files
The Apps store data and cache files can cause your device to run slowly every time you run them. However, the corrupt files can be the reason for Error Code 940. So, clearing the data and cache files can resolve the issue. Follow the below steps.
- Go to the Settings>Apps>Google Play Store, and tap on clear the data and cache buttons.
- Repeat the process for Google Services Framework, Google Play Services, and Download Manager as well.
Method#4: Change the Internet Connection
A stable internet connection is very important to download or update the apps from Google Play Store without any interruption. It’s possible that your internet connection is unstable, which causes the Apps download errors. So, if you are connected to Wi-Fi, make sure it’s stable or change it with any other Wi-Fi or mobile data, and vice versa. Moreover, when you switch your internet connection, try to restart the Google Play Store app before downloading and installing the apps again.
Method#5: Check for Updates to your Device
Maybe the currently running operating system of your device is causing the issues. Check if any update is available and update your device operating system to the latest version. Follow the below steps to check for the updates manually.
- Go to the Settings> About Phone and tap on Check for Updates.
- If any system updates are available, install them. Otherwise, you will receive a message that your system is up to date.
Method#6: Restore your Device to Factory Settings
If all the other solution doesn’t work for you, you can consider resetting your device to factory settings. This will remove the corrupted files from your system and resolve many other issues with your device. Follow the below steps to reset your Phone.
- Go to the Settings> About Phone and Factory reset.
- Tap on Erase All Data to factory reset your device.
Method#7: Free up Space on your Device
In order to download or install an app from Google Play Store, you have enough space on your Phone. If your phone doesn’t have enough space, the app will not be downloaded, and an error will occur. Follow the below steps to make some space on your Phone.
- Remove the extra photos, videos, and documents from your Phone.
- Move the files to the microSD card.
- Uninstall the apps you don’t use.
We hope your problem is resolved. If you are unable to resolve your problem let us know in the comments. We will try our best to respond to your query as soon as possible.